COVID-19 Update - Alert Level 2

Important Information to Customers and Users
From midday on Wednesday 12 August, the Auckland Super City area moved to Alert Level 3 (L3) and the rest of New Zealand moved to Alert Level 2 (L2). Port Marlborough has moved all its operational protocols in line with L2 requirements. Please note the following.
Golden Rules
During L2 most businesses can open their premises or sites if they can do so safely. Recreational boating is permitted under L2 and we will continue to open all our marina facilities.
The government advises, though, that L2 is not entirely business as usual and there are some restrictions and other measures that will need to be in place to reduce the risk of transmission.
Here are the Government’s golden rules for business in L2:
  • Do everything you can to reduce the risk of COVID-19 transmission at work — we all have a part to play in keeping each other safe. 
  • COVID-19 is out there. Play it safe.
  • All businesses can operate if they can do so safely. Alternative ways of working are still encouraged where possible.
  • Talk with your workers to identify risks and ways to manage them.
  • Ask everyone, workers, contractors and customers, with cold or flu-like symptoms to stay away from your premises.
  • Keep groups of customers at least 1 metre apart.
  • Keep contact-tracing records of anyone who will have close interaction (workers, contractors or customers).
  • Reduce the number of shared surfaces, and regularly disinfect them.
  • Wash your hands. Wash your hands. Wash your hands.
The Government’s advice on masks has changed over the course of the pandemic. At Alert Levels 2 the risk of COVID-19 being present in the community is higher. You should wear masks in situations where physical distancing is not possible, like on public transport or in shops.
Our Commitment
At Port Marlborough, our utmost priority remains the protection of our employees, our customers, users and our community from the spread of COVID-19.

Port Marlborough Reception
Port Marlborough reception at Auckland Street will remain closed. We are open to enquiries by email and we will be able to assist with any enquiries, bookings, payments etc.


Accounts Payable:

Accounts Receivable:

International Shipping

Under Level 2 international shipping will continue to arrive to Port Marlborough. Shore leave for international crew will only be permitted in accordance with MNZ and MoH guidelines.
Please view our website for details. 

Ferry Schedules
Both Cook Strait ferry companies are operating. Please check their websites for further details:


Recreational boating is a permitted activity under L2. Our marina facilities are open.
We have developed the following guidelines to keep everyone safe in the marinas:
  • If you’re unwell, stay home, and please don't come into the marinas.
  • Keep a 2 metre space between yourself and anyone from outside your hoousehold or workplace.
  • Sanitise your hands upon entering any jetties, or prior to using any marina equipment. Hand sanitiser is provided at the entrance of each facility including all jetties, ablution facilities and pay & display machines. Please ensure you use it.
  • Prior to coming into the marina, please log your visit on our website. This register will only be used to assist in the event contact tracing is required.
  • If you require work to be undertaken on your boat by a contractor in the marina or Waikawa hardstand, please note that work can only be undertaken by Marlborough Sounds Marinas registered contractors, who have a Covid-19 safe work plan in place. A list of approved contractors is on our website.
Please also note the following:
  • All jetties with security gates will remain closed 24/7 and accessible by card only
  • Use jetty fingers if required to enable physical distancing on the main jetty walkway.
  • Only one customer group will be permitted in the Marina customer Service centres at a time.
  • If ablution facilities are in use, please wait outside to maintain physical distancing
  • Marina staff will be sanitising communal areas multiple times per day (Gates, handrails etc) however please use your own, or the provided hand sanitiser frequently.
Stay safe. Reduce Contact, Reduce Risk, Reduce Spread. Please contact us if you have any queries, and check our website for news and updates. 

Port Services and Entrance

From midday on Wednesday 12 August, Port Marlborough will continue to be open to all businesses that are able to operate safely.
Please note all businesses intending to resume operations within port common user areas are advised to develop a Covid-19 Safety Plan to ensure their safe operation. The plan will demonstrate and ensure compliance with the Government Alert Level 2 information. A template can be found: and-safety/novel-coronavirus-covid-19/your-covid-19-safety-plan/
Picton Harbour Radio (PHR) and Port Services duties will continue to operate 24/7. Please contact PHR prior to vessel arrival. They will advise you on the facility you can use.
Please note the following:
• Port Services interaction will only be by phone or intercom
• Visitors will be denied access unless an online induction has been completed
• The Lagoon Road visitor induction Kiosk will be out of service until further notice. All users requiring to be inducted must either complete online or by arrangement with the Port Services Administrator.
• Port Services will be offering limited shuttle services in accordance with MNZ guidelines
• Full operational induction is by appointment only (Calling the Port Administrator) Ph: 0272748766. The information will be emailed to the user and the user then completes and returns via email. Access cards will be produced when possible and either posted to the user or alternative arrangements made.

And remember… 
We wish all our customers and whānau good health over this time – be patient, be kind and we will get through this.
Reduce Contact, Reduce Risk, Reduce Spread

This page is best viewed in an up-to-date web browser with stylesheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so. The latest version of Firefox, Safari, Google Chrome or Internet Explorer will work best if you're after a new browser.